Terms and Conditions

Part A — General Terms (All Services)

1. Introduction and Structure

1.1 These Terms and Conditions ("Terms") govern the use of the website www.easyrentalsgroup.co.za and the customer portal (together, "the Website"), and all services provided by Easy Rentals Group (Pty) Ltd ("Easy Rentals Group", "we", "us" or "our").

1.2 These Terms are arranged as follows:

1.3 Part A applies to every service. The Part for each service applies in addition to Part A. If Part A conflicts with a service Part, the service Part prevails for that service.

1.4 Each service is also governed by the agreement signed for it, namely the Appliance Rental Agreement, the Storage Agreement or the Lease Agreement ("Service Agreement"). If these Terms conflict with a signed Service Agreement, the Service Agreement prevails, except where these Terms give you a right that cannot lawfully be excluded.

1.5 Our Privacy Policy and PAIA Manual are published separately and form part of these Terms.

2. Company Information

The following information is published in accordance with section 43 of the Electronic Communications and Transactions Act 25 of 2002 ("ECTA").

3. Definitions

3.1 In these Terms, unless the context indicates otherwise:

3.1.1 "Business day" means any day other than a Saturday, Sunday or South African public holiday;

3.1.2 "Customer" or "you" means any person who uses the Website or applies for or uses any service, and includes a Tenant;

3.1.3 "CPA" means the Consumer Protection Act 68 of 2008;

3.1.4 "Portal" means the secure customer account area of the Website;

3.1.5 "Services" means Appliance Rentals, Holiday Storage and Student Accommodation; and

3.1.6 "Tenant" means a Customer who leases a room under Part D.

4. Eligibility and Applications

4.1 The Services are available only to persons aged 18 years or older with full legal capacity to enter into binding agreements. By applying, you confirm that you meet these requirements.

4.2 Applications are reviewed by our team. We may approve, decline, or request corrections to an application, and may decline an application where information is incomplete, inaccurate or cannot be verified.

4.3 You confirm that all information and documents you provide are true and complete. Providing false or fraudulent information is a material breach, and may be reported to the South African Police Service.

5. Accounts and Portal Security

5.1 To apply for a Service, you must create a Portal account using a valid email address and mobile number. Access is secured by password

5.2 You must keep your account information accurate and up to date. You may hold only one account.

5.3 You are responsible for keeping your login details, password, customer ID, Any application, acceptance or electronic signature made through your account is deemed to have been made by you, unless you notified us of unauthorised access before it occurred.

5.4 We may suspend or close an account that is used fraudulently, in breach of these Terms, or to submit false information.

6. Electronic Transactions and Signatures

6.1 You agree that agreements, consents and declarations may be concluded electronically through the Website, and that your acceptance by clicking, ticking a box or signing electronically has the same legal effect as a handwritten signature, in accordance with section 13 of ECTA.

6.2 We keep an electronic record of each acceptance, including the version of the document accepted, the date and time, and your account and device information. This record serves as proof of your acceptance.

6.3 Copies of your signed agreements, inspection forms and documents are available on your Portal during your agreement.

7. Pricing and Payment

7.1 All prices are in South African Rand. Easy Rentals Group is not registered for VAT, and no VAT is charged. All deposits, fees and charges applicable to a Service are displayed before you submit an application.

7.2 Payment may be made by EFT, using your customer reference number, or by card through PayFast. EFT payments are verified manually, and a booking, delivery or move-in is confirmed only once payment has been verified.

7.3 Card details are captured and processed by PayFast, and are never received or stored by Easy Rentals Group.

7.4 A receipt or statement can be issued for every payment received.

7.5 All Services are subject to availability. Displaying a product, room or storage option on the Website does not guarantee availability until your application is approved.

8. Cooling-Off Period

8.1 In accordance with section 44 of ECTA, where an agreement is concluded through the Website you may cancel it without reason and without penalty:

8.1.1 for Appliance Rentals, within 7 days after you receive the appliance; and

8.1.2 for Holiday Storage, within 7 days after the agreement is concluded, provided your items have not yet been collected or dropped off.

8.2 To cancel within the cooling-off period, notify us in writing through the Portal or at info@easyrentalsgroup.co.za.

8.3 To the extent permitted by section 42 of ECTA, the cooling-off period does not apply to Student Accommodation provided for a specific period, or to storage services that have begun with your consent before the end of the 7-day period.

8.4 Cancellation after the cooling-off period is governed by the Part for each Service and by Part E.

9. Acceptable Use and Intellectual Property

9.1 You may not use the Website to submit false or fraudulent information or documents, impersonate any person, upload malicious code, attempt to gain unauthorised access to any account or system, or copy or scrape Website content using automated tools.

9.2 Where the Website allows you to post reviews or comments, you must not post content that is unlawful, defamatory, offensive or misleading. We may edit or remove such content. By posting it, you grant us a non-exclusive, royalty-free licence to display and use it in connection with our Services. This does not apply to documents uploaded privately to the Portal.

9.3 The Website and its content, including the Easy Rentals Group name, logo, "Easy Family" branding, text, images and software, are owned by or licensed to Easy Rentals Group. You may not copy, reproduce or use them for any purpose other than your personal use of the Website without our prior written consent.

10. General Limitation of Liability

10.1 We aim to keep the Website available and accurate, but do not guarantee that it will be uninterrupted or error-free. Product and room images are illustrative.

10.2 To the extent permitted by law, Easy Rentals Group is not liable for any loss or damage arising from:

10.2.1 any interruption, delay or unavailability of the Website;

10.2.2 unauthorised access to your account resulting from your failure to keep your login details confidential; or

10.2.3 any indirect or consequential loss, including loss of income or opportunity.

10.3 Liability relating to rented appliances, stored items and accommodation is governed by Parts B, C and D respectively.

10.4 Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for gross negligence or under the CPA.

11. Privacy

11.1 We process your personal information in accordance with the Protection of Personal Information Act 4 of 2013 and our Privacy Policy.

12. Complaints and Disputes

12.1 Complaints must first be submitted in writing to info@easyrentalsgroup.co.za, marked "Complaint". We will acknowledge your complaint within 2 business days and aim to resolve it within [10] business days.

12.2 If your complaint is not resolved, you may refer it to:

12.2.1 the Consumer Goods and Services Ombud (www.cgso.org.za) or the National Consumer Commission, for Appliance Rentals and Holiday Storage; or

12.2.2 the Free State Rental Housing Tribunal, for Student Accommodation.

12.3 Subject to your rights under the CPA, you consent to the jurisdiction of the Magistrate's Court for the district of Bloemfontein in respect of any dispute arising from these Terms.

13. Notices and Domicilium

13.1 Easy Rentals Group chooses 20 Steven Street, Park West, Bloemfontein, Free State as its address for the service of all legal notices and processes (domicilium citandi et executandi).

13.2 You choose the physical address recorded on your Portal account as your domicilium, and agree that notices may be sent to the email address, mobile number or WhatsApp number recorded on your account. A notice sent by email is presumed to have been received on the first business day after it was sent.

13.3 A verbal or WhatsApp message alone does not constitute notice of cancellation.

14. General

14.1 These Terms are governed by the laws of the Republic of South Africa.

14.2 We may amend these Terms from time to time. The current version, with its effective date, is published on the Website. Amendments do not apply to agreements concluded before the amendment, unless you agree otherwise.

14.3 If any provision of these Terms is invalid or unenforceable, it is severed, and the remaining provisions remain in full force.

14.4 Any indulgence or delay by us in enforcing these Terms does not constitute a waiver of our rights.

14.5 These Terms, the Privacy Policy and the applicable Service Agreement constitute the entire agreement between you and Easy Rentals Group in respect of the Services.

Part B — Appliance Rentals

15. Nature of the Agreement

15.1 Easy Rentals Group rents fridges, bar fridges, microwaves and combination packages ("Appliances") for domestic use.

15.2 This is a rental agreement only. The Appliance remains the property of Easy Rentals Group at all times. No ownership of the Appliance, and no right or option to buy it, passes to you, regardless of how much rental you pay. Rental payments are payments for the use of the Appliance, and not towards its price.

15.3 You may not sell, lend, sub-let, pledge or otherwise dispose of or encumber the Appliance, or remove, alter or cover its Easy Rentals Group asset label.

16. Rental Period and Charges

16.1 The rental period is 12 months from the delivery date. Rental is charged for 10 months of the rental period; no rental is charged for December and January. The no-charge period forms part of the pricing of the full rental period.

16.2 The following charges apply, as set out in our current price list for the Appliance and grade selected:

16.3 Appliances are offered in Grades A, B and C, which reflect their age and cosmetic condition. All grades are tested and in good working order at delivery.

16.4 The rental is fixed for the 12-month rental period. Price changes apply only to new agreements and renewals.

17. Delivery and Inspection

17.1 Once your application is approved and the deposit and activation fee are paid, we will schedule delivery. Delivery is normally completed within 3 business days, but may take longer during peak periods.

17.2 The Appliance is delivered only to the address in your application. You, or a person you authorise in writing, must be present at delivery.

17.3 At delivery, you and our staff member will inspect the Appliance and sign a delivery inspection form recording its condition, grade, asset number and accessories, and you will sign the Appliance Rental Agreement. The signed delivery inspection form is the agreed record of the Appliance's condition at delivery.

18. Use and Care

18.1 You must use the Appliance only for normal domestic purposes and in accordance with the manufacturer's instructions; keep it clean, and defrost fridges when required; protect it from damage, misuse, fire, water and theft; and allow us to inspect it on reasonable notice.

18.2 You must keep the Appliance at the delivery address. If you move, you must notify us in advance, and we will arrange the relocation.

18.3 You must not open, repair, modify or tamper with the Appliance, or allow anyone other than Easy Rentals Group to do so. You are responsible for the cost of electricity used by the Appliance.

19. Faults and Maintenance

19.1 You must report any fault through the Portal or by WhatsApp within [24] hours of becoming aware of it, and stop using the Appliance if continued use could cause further damage.

19.2 Where a fault results from fair wear and tear or a defect, we will repair or replace the Appliance at our cost within [3] business days of your report. If the Appliance cannot be used for more than [5] consecutive business days for a reason that is not your responsibility, we will provide a substitute appliance

19.3 Where a fault results from misuse, negligence or tampering, you are liable for the reasonable cost of repair or replacement under clause 20.

20. Loss, Theft and Damage

20.1 You are responsible for the Appliance from delivery until it is collected by us, and are liable for any loss, theft of or serious damage to the Appliance during that period, other than fair wear and tear or manufacturer defect.

20.2 If the Appliance is stolen, you must report the theft to the South African Police Service within 24 hours, and provide us with the case number within [48] hours.

20.3 Where the Appliance is lost, stolen or damaged beyond economical repair, you are liable for its replacement value:

20.4 Where the Appliance is damaged but repairable, you are liable for the reasonable cost of repair, supported by a quotation or invoice. Easy Rentals Group does not insure the Appliance on your behalf.

21. Non-Payment and Recovery

21.1 If rental remains unpaid for [30] days after the due date, we will give you written notice requiring payment within 20 business days. If payment is not made, we may cancel the agreement, and the amounts in clause 22.2 become payable.

21.2 We will only collect an Appliance with your consent, or under an order of court. Our staff will not enter your room or premises without your permission.

21.3 Overdue amounts may be handed over to our attorneys for recovery, and you will be liable for the reasonable legal and collection costs incurred, to the extent permitted by law.

22. Cancellation and End of the Rental Period

22.1 After the cooling-off period, you may cancel the agreement by giving 20 business days' written notice, in accordance with section 14 of the CPA.

22.2 On cancellation before the end of the rental period, whether by you or by us for breach, you are liable for:

22.2.1 all rental due up to the end of the 20-business-day notice period;

22.2.2 a cancellation fee equal to [one month's rental], or the total rental remaining, whichever is less;

22.2.3 the collection fee of R250;

22.2.4 where the December and January no-charge period has already been used, [one month's rental for each no-charge month used]; and

22.2.5 the reasonable cost of repairing any damage beyond fair wear and tear.

22.3 Between 40 and 80 business days before the rental period ends, we will notify you of the end date and your options to renew or return the Appliance. If you do not respond, the agreement continues month-to-month at the current rental, and either party may cancel on 20 business days' written notice.

22.4 On return, the Appliance must be clean, empty and defrosted, and you or your representative must be present to sign the collection inspection form. Your deposit is refunded within [7] business days after collection and inspection, less any amounts owing.

Part C — Holiday Storage

23. The Storage Service

23.1 Easy Rentals Group collects, stores and returns Customers' belongings during the holiday period.

23.2 The storage period is selected by the Customer, for between 1 and 5 months, between October and March, and is stated in the Customer's quotation.

24. Prohibited Items

24.1 The Customer may not submit the following for storage:

24.1.1 flammable, explosive, corrosive or hazardous materials, including gas cylinders, fuel, paint and aerosols;

24.1.2 illegal goods, stolen property, firearms, ammunition, weapons or controlled substances;

24.1.3 food, beverages, liquids, plants or perishable items;

24.1.4 live animals or any biological material;

24.1.5 cash, jewellery, precious metals, identity documents, passports or bank cards; and

24.1.6 items of irreplaceable, sentimental or exceptional monetary value.

24.2 We may refuse to collect, or may return at the Customer's cost, any item we reasonably believe is prohibited. The Customer is solely responsible for any loss, damage, injury or claim arising from a prohibited item stored in breach of this clause.

25. Declaration and Quotation

25.1 The quotation is based on the items, storage period and services declared by the Customer, who warrants that the declaration is complete and accurate.

25.2 If the items presented at collection or drop-off differ materially from the declaration, we will issue a revised quotation before the items are accepted into storage. If the Customer does not accept it, we may decline to store the undeclared items.

26. Collection, Condition and Packing

26.1 All items must be legally owned or possessed by the Customer, clean, dry, free of pests, and securely packed for transport and storage.

26.2 At collection or drop-off, we will record the condition and quantity of the items on an inspection form, supported by photographs. The Customer, or a representative they authorise in writing, must sign the form. The signed inspection form is the agreed record of the items' condition and quantity.

27. Limitation of Liability

27.1 Easy Rentals Group's total liability for loss of, or damage to, stored items due to natural disaster or events and is limited to R5000 per storage booking (subjective), unless the loss or damage results from our gross negligence.

27.2 Easy Rentals Group is not liable for:

27.2.1 damage caused by inadequate packing;

27.2.2 gradual deterioration, mould or pest damage to items that were not clean and dry when submitted; or

27.2.3 the loss of, or damage to, any prohibited item.

27.3 The Customer is advised to insure items of significant value.

28. Payment and Return

28.1 Payment of [the full storage fee] is required before the collection or drop-off date is confirmed.

28.2 The Customer must book a return date through the Portal at least [7] days before the storage period ends, and pay the return delivery fee before the return date is confirmed.

28.3 On return, the Customer or their authorised representative must sign the delivery sheet confirming receipt of the items.

29. Cancellation, Early Retrieval and Storage Credit

29.1 Storage credit instead of cash refund. Storage capacity, collection slots and staff are reserved for each Customer for the full storage period, and cannot readily be re-allocated during the holiday season. Accordingly, after the cooling-off period, storage fees are not refunded in cash. The unused amount is instead issued as a storage credit ("Storage Credit"):

29.1.1 where the Customer cancels before the items are collected or dropped off, the full storage fees paid are issued as Storage Credit; and

29.1.2 where the Customer retrieves the items before the end of the storage period, the storage fees for each full month remaining after the retrieval date are issued as Storage Credit.

29.2 Storage Credit may be used towards any future Easy Rentals Group Holiday Storage booking. It is valid for 3 years from the date of issue, or until fully used, in accordance with section 63 of the CPA. It is recorded on the Customer's Portal account, is not exchangeable for cash, and may not be transferred without our written consent. Collection and delivery fees for services already performed are not included.

29.3 Early retrieval. The Customer may retrieve items early by giving at least [5] business days' written notice and paying the return delivery fee in advance.

29.4 Failed collection. If our team arrives on the agreed date and the items are not available, or the Customer or their representative is not present, a failed collection fee of R250 is payable for each rescheduled attempt.

29.5 Declined items. If we decline to store items under clause 24 or 25, the agreement is cancelled for those items. Collection costs already incurred are retained, and the balance is refunded.

30. Uncollected Items

30.1 If items are not retrieved by the end of the storage period, additional storage charges of [the monthly quoted amount] apply until the items are retrieved.

30.2 Easy Rentals Group holds a lien over the stored items for all amounts owing.

30.3 If items remain uncollected, or amounts remain unpaid, for [30] days after the end of the storage period, we will give the Customer written notice, by email and WhatsApp, requiring collection and payment within a further [30] days.

30.4 If the Customer fails to comply with that notice, we may sell or otherwise dispose of the items, in accordance with the Storage Agreement, to recover the amounts owing. Any balance of the proceeds, after deducting amounts owing and reasonable costs of sale, will be paid to the Customer.

Part D — Student Accommodation

31. The Property and Rooms

31.1 Part D is entered into in accordance with the Rental Housing Act 50 of 1999 ("the Rental Housing Act") and its Unfair Practice Regulations. The Property is situated at 20 Steven Street, Park West, Bloemfontein, Free State, and is owned by Easy Rentals Group ("the Landlord").

31.2 The following room types are available:

31.3 Each room is furnished with a bed, wardrobe, table, chair and fridge, as recorded in the Room Inventory (Schedule B). Tenants may use the common areas, including the kitchen, bathrooms and swimming pool, subject to the House Rules (Schedule A).

32. Lease Period

32.1 The lease runs for 10 months, from [1 February] to [30 November] of the academic year, and ends automatically on the last day. The Tenant must vacate by [12:00] on that day, unless a renewal has been agreed in writing.

32.2 We will notify the Tenant of the option to renew between 40 and 80 business days before the lease ends.

33. Rent and NSFAS Funding

33.1 The monthly rent is:

33.2 Rent includes water, electricity, Wi-Fi and the use of the furnished room and common areas, and is fixed for the lease period.

33.3 Self-funded Tenants pay rent monthly in advance, on or before the 1st day of each month.

33.4 NSFAS-funded Tenants:

33.4.1 rent is charged at the NSFAS-approved rate and paid by NSFAS directly to the Landlord;

33.4.2 the Tenant must complete all steps NSFAS requires for the accommodation allocation and payment, including signing any NSFAS lease or confirmation, within [7] days of being asked;

33.4.3 we will not treat a delay in NSFAS payment as a breach by the Tenant, provided the Tenant has complied with clause 33.4.2; and

33.4.4 if NSFAS accommodation funding is declined, withdrawn or reduced, the Tenant must notify us within [7] days. From the end of the month in which the funding ends, the Tenant is responsible for rent at the self-funded rate, or may cancel under clause 38.

34. Breakage Deposit

34.1 The Tenant must pay the breakage deposit for their room type before moving in.

34.2 At the end of the lease, the deposit may be used to cover unpaid rent; the reasonable cost of repairing damage beyond fair wear and tear caused by the tenant or their visitors; replacing lost keys, remotes or access cards; and cleaning, where the room is not left in the required condition. The deposit may not be used as payment of the final month's rent.

34.3 The deposit is refunded:

34.3.1 if no amounts are owing, within 7 days after the lease ends;

34.3.2 if amounts are owing, within 14 days after the room has been restored, with receipts or proof of the costs deducted; and

34.3.3 if the Tenant does not attend the outgoing inspection, within 21 days after the lease ends.

35. Move-In and Utilities

35.1 Before move-in, the Tenant and the Landlord will jointly inspect the room and sign the Room Inventory (Schedule B). The Tenant may move in once the signed Lease Agreement and deposit, and for self-funded Tenants the first month's rent, have been received.

35.2 Utilities are included on a fair-use basis. The Tenant may not use electric blankets, or other high-consumption appliances in their room without our written consent.

35.3 We are not liable for interruptions to utilities caused by load-shedding, municipal outages or service provider failures beyond our control.

36. Obligations and Access

36.1 The Tenant must use the room only as their private residence; not sub-let it or share it with an unauthorised person; keep the room and furniture clean and in good condition; comply with the House Rules and ensure their visitors do so; report damage or faults promptly; make no alterations without our written consent; and keep no pets.

36.2 The Tenant is responsible for damage beyond fair wear and tear caused by them or their visitors. Personal belongings are kept at the Tenant's own risk.

36.3 The Landlord will maintain the Property, furniture and common areas in good, safe and habitable condition.

36.4 The Tenant is entitled to privacy. We will enter the Tenant's room only at a reasonable time after at least [24] hours' notice, or without notice in an emergency threatening life, safety or the Property.

37. Breach and Termination

37.1 Breaches of the House Rules are dealt with progressively: a written warning for a first breach, a final written warning for a second breach, and treatment as a material breach for any further breach. A serious breach listed in Schedule A may result in a final written warning on the first occurrence.

37.2 If the Tenant materially breaches the lease, we will give written notice requiring the breach to be remedied within 20 business days. If it is not remedied, we may cancel the lease.

38. Cancellation and Move-Out

38.1 Before move-in. If the Tenant cancels after approval and payment of the deposit:

38.1.1 at least [30] days before move-in, an administration fee of 50% of the amount paid is retained and the balance is refunded; or

38.1.2 less than [30] days before move-in, a cancellation fee of [one month's rent], or the rent until the room is re-let, whichever is less, is retained.

38.2 After move-in. The Tenant may cancel on 20 business days' written notice, and is liable for rent to the end of the notice period or the date of vacating, whichever is later, and a cancellation fee of [one month's rent], or the rent until the room is re-let, whichever is less. Amounts recovered from a new Tenant for the same period reduce this amount.

38.3 Move-out. The room is jointly inspected within the 3 days before the Tenant vacates. The Tenant must leave the room clean and in the condition recorded at move-in, fair wear and tear excepted, empty and clean the fridge, and return all keys, remotes and access cards.

38.4 Belongings left behind will be listed and the Tenant notified in writing. If they are not collected within [30] days of that notice, we may dispose of them, and the reasonable cost of removal may be deducted from the deposit.

39. Accommodation Disputes

39.1 Either party may refer an unresolved accommodation dispute to the Free State Rental Housing Tribunal, which resolves disputes between landlords and tenants free of charge.

Part E — Refunds and Fees

40. Refunds and Discretionary Relief

40.1 All cancellation fees in these Terms are intended to be reasonable, reflecting the actual costs and losses Easy Rentals Group incurs when an agreement ends early.

40.2 Refunds are paid only by EFT into a bank account in the name of the Customer, or of the person who made the payment, on receipt of proof of the account. Card payments made through PayFast are refunded to the original card. We do not pay refunds in cash, or into a third party's account without the Customer's written authority.

40.3 Unless these Terms or the law require a different period, refunds are paid within [10] business days after the amount due has been finalised. Every refund is accompanied by a statement of the amounts paid, any deductions and the reasons for them.

40.4 Amounts owing by the Customer may be set off against any refund, deposit or credit held by Easy Rentals Group.

40.5 Where a Customer must cancel because of circumstances beyond their control, such as deregistration from their institution or the death of a family member, we may, on written supporting proof, reduce or waive a cancellation fee. This relief is granted at our discretion, case by case, and creates no precedent for any other Customer.

41. Schedule of Fees

41.2 Fees are reviewed annually. The fees applicable to an agreement are those in force when the agreement was concluded.

Acceptance

To submit an application, the Customer confirms the following. The service-specific confirmation is shown only for the Service applied for.

All Services

☐ I have read and accept these Terms and Conditions (Version 1.0), including Part A, Part E and the Part for the Service I am applying for.

☐ I consent to the processing of my personal information in accordance with the Privacy Policy.

☐ (Optional) I would like to receive news and offers from Easy Rentals Group by WhatsApp.

Appliance Rentals

☐ I understand that this is a rental agreement only, that I will not become the owner of the Appliance, and that I am responsible for loss, theft and damage as set out in clause 20.

Holiday Storage

☐ I have read and understood the Prohibited Items in clause 24 and the Limitation of Liability in clause 27, and that cancellations after the cooling-off period are credited, not refunded, under clause 29.

Student Accommodation

☐ I accept the House Rules in Schedule A. (NSFAS-funded Tenants) I understand that I become responsible for rent if my NSFAS accommodation funding is declined, withdrawn or reduced.

[Submit Application]

Schedule A — House Rules

20 Steven Street, Park West, Bloemfontein

These House Rules form part of the lease. They exist so that every Tenant can live and study in a clean, safe and respectful home.

A. Cleanliness

A1. The kitchen must be kept clean at all times. Each Tenant must clean up immediately after using it.

A2. Bathrooms must be kept clean and cleaned after use.

A3. No litter may be left outside. All refuse must be placed in black refuse bags and in the bins provided.

B. Noise and conduct

B1. No loud noise or music is allowed at any time. Quiet hours apply from [22:00] to [08:00].

B2. Every Tenant must treat other Tenants, staff and neighbours with respect at all times.

B3. No smoking is allowed inside the house.

B4. Excessive consumption of alcohol is not allowed.

C. Visitors

C1. Visitors are allowed between [08:00] and [22:00]. Each Tenant is responsible for the conduct of their visitors.

C2. No overnight visitors or sleepovers are allowed, except with prior approval from the Landlord or caretaker in an emergency.

C3. Each Tenant may bring a maximum of 2 visitors to use the swimming pool at any one time.

D. Safety and security

D1. The house, gate and all external doors must be kept locked at all times.

D2. The swimming pool is used at the Tenant's and their visitors' own risk. [No glass at the pool. No swimming under the influence of alcohol.]

D3. Tenants must not tamper with electrical installations, fire equipment or security systems.

E. Serious breaches

The following are serious breaches, which may lead to a final written warning on the first occurrence, and to cancellation of the lease in accordance with clause 37:

E1. Possession, use or dealing of illegal substances at the Property.

E2. Hosting a house party.

E3. Violence, threats, harassment or intimidation of any Tenant, visitor, staff member or neighbour.

E4. Intentional damage to the Property, its furniture or another Tenant's belongings.

Schedule B — Room Inventory and Inspection

Room number: [___] · Room type: [Ensuite / Single / Sharing] · Tenant: [___]

Photographs of the room are taken at move-in and move-out and stored on the Tenant's Portal.